Does Your Phone Support eSIM?
With just one click, instantly check if your device supports eSIM to ensure you can enjoy the ultimate service from Polaris eSIM.
One-Click Detection
Tap the button below for device-check guidance. Results are for reference only; before buying, you must still confirm the exact model, country or region of purchase, carrier lock and plan restrictions.
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Check iPhone eSIM support using the exact model and country or region of purchase
Most iPhone XS, XR and later models offer eSIM, but regional versions differ. Certain models sold in mainland China, Hong Kong and Macao also support it. Check the exact model, carrier lock and Apple’s official guidance; some models also restrict where an eSIM can be installed.
Open Settings > Cellular and look for Add eSIM or Add Cellular Plan. This option indicates an installation feature, but you must still check the exact model, country or region of purchase, carrier lock and your plan’s restrictions. Contact support before buying if you are unsure.
Test with the native eSIM installation flow
After tapping the button below, the system will open the native eSIM installation screen (no eSIM will actually be installed).
If you see “This eSIM has already been set up on another device” or a similar message, it only means the system responded to the installation check. It does not guarantee that every plan will work. Before buying, check the exact model, country or region of purchase, carrier lock and plan restrictions.
This means the device (or its regional version) does not support the eSIM Universal Link flow — likely a Mainland China edition, an outdated Google Play Services version, or hardware without eSIM support.
Please run the check on your phone
The eSIM compatibility check must run on the actual phone where you'll install the eSIM. Please open this page in that phone's browser and tap the check again.
polaris-esim.tw/esim-check/
How to Manually Check if Your Phone Supports eSIM
We recommend downloading the Polaris eSIM app first for one-tap automatic detection — the most accurate and fastest way, with results the moment you open it. Manual methods are also listed below for reference.
Method 1: Download the Polaris eSIM app for one-tap automatic detection
This is the most accurate and least troublesome method. When you open the app, it automatically determines support based on your phone's actual model and system eSIM module, showing the result right away on the home and account screens — no digging through settings menus, no looking in the wrong place or reading the wrong field.
Why is this the most accurate?The app reads your device's actual model and system eSIM module automatically, avoiding the mistakes of opening the wrong menu or misreading a field by hand — you know the moment you install and open it.
Method 2: Manually confirm on your phone's "Settings" page
Looking for Add eSIM in Settings is an initial check. This option does not mean that a carrier lock has been removed or that every plan can be installed. Separately check the manufacturer’s model information, country or region of purchase and carrier-lock status.
Why is this also reliable?It directly reflects the system's actual capability and automatically accounts for all restrictions — hardware, regional model, software locks, and carrier locks.
Method 3: Dial *#06# to view the EID number
On your phone's dialer, enter *#06#. If an "EID" field (32 digits) appears on screen, the hardware has an eSIM chip.
On iPhone, dialing *#06# usually shows only the IMEI, not the EID. iPhone users should confirm using Method 1 or Method 2 instead.
Some Mainland China Android variants show an EID, yet system software locks still prevent eSIM use.
Apple iPhone eSIM Support Guide
Mainland China Version
Certain iPhone models sold in mainland China now support eSIM. Check the full A-number against Apple’s official list. Installing an overseas eSIM may also depend on your location and location-service settings; the series name alone is not enough.
Hong Kong & Macau Version
Most flagship models (including standard, Pro, Pro Max, and Plus models from the iPhone 11 to iPhone 15 series) feature a dual physical SIM card design and do not support eSIM.
HK/Macau Exception Models (eSIM Supported)
Supported Hong Kong and Macao models are not limited to SE or mini and include some later models. Check the exact model against Apple’s official list; release year or flagship series does not establish support for every version.
Other International Versions
International versions of iPhone starting from iPhone XS (2018) all support eSIM functionality. US models from iPhone 14 and newer have already removed the physical SIM card slot, adopting eSIM entirely.
Android eSIM Support Guide
Mainland China Version
The vast majority of Mainland China version Android phones (such as Xiaomi, OPPO, vivo, Huawei, etc.) currently do not support eSIM functionality; even if they have an eSIM chip in the hardware, it is locked by software.
Hong Kong & Macau Version
Compatibility depends on the brand and model. International versions of mainland Chinese brands released in Hong Kong and Macau usually still do not support eSIM; however, versions of international brands like the Google Pixel series and certain Samsung Galaxy flagship models sold in Hong Kong may support eSIM.
Common Android Models Supporting eSIM
Some Google Pixel, Samsung Galaxy and other Android models support eSIM, but models within a series, purchase regions and carrier versions can differ. Check the manufacturer’s information rather than inferring compatibility from release year.
Still Unsure?
If you are still unsure whether your phone supports eSIM, feel free to contact our customer service team, and we will help you confirm device compatibility!
Contact Support